1: Available When You Need Us: We understand that not every patient can attend a dental appointment during normal working hours. That’s why we open most of our Pacific Smiles Dental Clinics six or seven days a week. Some of our Clinics are open evenings and public holidays including, Boxing Day, New Years Day, Good Friday and Easter Sunday.
We also understand that patients who are genuinely in a dental emergency need priority attention. That’s why we try to keep some space available in the appointment books every day for patients with a dental emergency.
2: Accessible Locations: Pacific Smiles Dental Clinics are located in highly accessible locations, close to parking and major transport routes. Many of our Centres have their own car parking for patients and all of our Clinics are wheel-chair friendly.
As the network of modern and comfortable Pacific Smiles Dental Clinics continues to grow throughout Australian Capital Territory, New South Wales, Victoria and Queensland, accessibility for patients will be enhanced even further.
3: Array of Services: Patients today want the convenience of all or most required services being available from a single location.
Pacific Smiles Dental Clinics provide general dentistry such as check-ups, scales and cleans and fillings, specialist dentistry such as orthodontics and niche dentistry such as dental implants and even general anaesthetic (sleep dentistry) procedures at or via most Clinics. There are even denture services and custom mouth guard services available.
4: Affordability and Value: For most patients, the most affordable and cost-effective approach to dental care is good dental hygiene, a healthy diet and regular visits to the dentist for check-ups and cleans.
To assist in making those regular visits (and indeed all dental services) as affordable as possible, the dentists at Pacific Smiles Dental Centres have Preferred Provider Arrangements with major health funds and some participate in government funding schemes such as Veterans’ Affairs and The Child Dental Benefits Schedule.
All of the dentists provide written estimates for all treatment plans before treatment commences so that patients are fully informed as to expected fees and charges.
5: Attention to Customer Service: When you visit a Pacific Smiles Dental Centre, our care and service starts from the moment you walk in the door or call us on the phone.
Our friendly staff and dentists are trained and motivated to provide you with outstanding personalised care and service at every interaction, whether it be at the Reception Desk, in the surgery or on the phone.
6: Assurance of Quality, Compliance and Safety: You need to feel absolutely safe and secure when you visit the dentist and at Pacific Smiles Dental Centres, you can be assured that our Centres are compliant with Australian infection control legislation and regulations. We even have sterilisation tracking systems to track individual instruments to individual patients. We have also invested in digital x-ray systems that minimize radiation exposures to patients when taking x-rays.
Our commitment to quality, compliance and safety also extends to our strong focus on workplace safety.
Any surgical or invasive procedure carries risks. Before proceeding, you should seek a second opinion from an appropriately qualified health practitioner.