Changes for our nib Patients

Changes for our Patients with nib health insurance

We have had some questions from our patients with nib health insurance about the introduction of nib’s First Choice Provider network and how this may affect your next dental visit with Pacific Smiles Dental.

From 1st April 2017, nib will bring their members’ benefits into line with other dental services covered by their policy. This means that there may be an out of pocket cost for the difference between your dental benefits and the fees payable to your Pacific Smiles dentist.

If you have annual limits remaining you may be able to benefit from 100% back on dental-check-ups from your local Pacific Smiles Dental centre until 31st March 2017.

From the 1st April, Pacific Smiles dentists may join the First Choice Provider Network and will continue to offer exceptional service, quality care and great value. In fact, the First Choice Provider network is designed to help you enjoy lower rates across many common dental treatments when compared with the average dental practice#.

Pacific Smiles Dental centres are open up to 7 days a week, with extended trading hours and emergency appointments available. 

If you’re due for a dental check-up, make the most of your health cover and book an appointment for a 100% back dental check-up* today. You can easily book an appointment using our online booking form or phone your local Pacific Smiles Dental centre.

If you have any questions please don’t hesitate to get in touch with your local centre.


#Source of average dental charges: Department of Health, 2015. 

TERMS & CONDITIONS: *100% Back Dental Check-up: Payment by nib of dental benefits is subject to serving relevant waiting periods, annual limits and service limits. Check your cover by calling nib on 13 14 63. The dental check-up covers an examination, scale, clean and fluoride treatment (excludes dentures). 100% back dental excludes DentalPass members. The services provided will be deducted from your annual limits and/or service limits. Offer only available with dentists who have a preferred provider agreement with nib. Services will only be provided where clinically necessary and appropriate for eligible patients. Offer subject to appointment availability with participating Practitioners. Offer cannot be used in conjunction with any other offer or Government scheme and is not substitutable or redeemable for cash. Dental services are provided at Pacific Smiles Dental Centres by independent Practitioners. Pacific Smiles Dental is owned and operated by Pacific Smiles Group Limited abn 42 103 087 449.

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