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11 MAY 2020

We’re Open and Here For You

Great news! Our centres are open and ready to provide treatment to support you and your family’s oral health. Improving the oral health of all Australians to world’s best is our true propose and we remain focused on your health and safety.

Pacific Smiles is committed to caring for the health and well-being of our patients, dentists and employees in all our local communities. We are indebted to the wider healthcare community continuing to work tirelessly to contain and treat those with COVID-19.

It’s important to maintain regular check-ups with your dentist. Regular dental check-ups can prevent the need for major dental work in the future and is far more cost effective than allowing problems to go on undetected. Check-ups, cleans and associated services are often subsidised or provided with “no-gaps” to members of private health insurance funds who have extras or ancillary cover.

It is almost never too early to get into the healthy habit of six-monthly dental visits. Children as young as three years of age are advised to visit the dentist for a regular check-up and clean so that they become familiarised with their local Dental Clinic to help maximise their chances of achieving lifelong dental health.

Visiting us - STAYING SAFE AND HEALTHY
Our centres continue to uphold the highest clinical standards in line with our stringent and accredited (QIP) infection prevention and control and recommendations provided by the Australian Dental Association. We have introduced additional measures at this time.

Signs of illness

  • Patients are being asked to report and not attend Pacific Smiles or nib Dental Centres if they have any of the following symptoms;
    • Fever
    • Cough
    • Sore throat
    • Shortness of breath

Our staff requests this information at several stages including appointment confirmation, online booking and at reception check-in.


We have implemented additional protocols:

  • Frequently touched surfaces including our waiting areas, reception desk and door handles are being thoroughly disinfected multiple times a day
  • We have removed any toys, magazines and other unnecessary items from our waiting rooms
  • Social distancing within our waiting and reception areas has been introduced and hand sanitiser is available to all patients upon arrival

When you visit Pacific Smiles, you can have peace of mind knowing that significant health precautions are being taken to ensure your safety and importantly maintain your healthy and happy smile.